Terms and Conditions
Effective Date: 11/19/2024
Welcome to Tools & Accessories Corp. (“we,” “our,” or “us”). By accessing or using our website, placing an order, or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. General Information
Tools & Accessories Corp. operates as a retailer of construction tools and accessories. Our contact information is as follows:
- Address: 8975 Henkels Lane, Suite 710, Annapolis Junction, MD, 20701
- Phone: 410-735-8800
- Email: mail@tatool.net
2. Orders and Payments
Orders can be placed online, in-store, by phone, text, or email. Payment is required upfront unless the customer has an approved account with net 30 terms. Accepted payment methods include:
- Credit cards
- Business checks
- ACH transfers
Prices are subject to change at any time. Online orders will be confirmed with updated pricing if applicable. Taxes and shipping fees are calculated separately from the listed prices.
3. Delivery and Shipping
We offer free delivery to service areas in Maryland, Virginia, and Washington, D.C. Deliveries outside these areas may incur shipping fees unless specified otherwise. Additional fees for LTL (Less-Than-Truckload) or freight services charged by the freight company will be passed to the customer. Tools & Accessories Corp. is not responsible for lost, delayed, damaged, or late packages.
4. Returns and Refunds
Returns are accepted within 7 days of receipt, excluding non-stock, special order, custom, or clearance items. Returned items must be unopened and in their original packaging. Refunds will be issued as follows:
- Store credit for eligible returns
- Check refunds for cash/check payments (processed within 30 days)
- Credit card refunds back to the original card when applicable
Customers are responsible for the cost of return shipping.
5. Special Orders and Custom Products
Custom and personalized items are non-returnable.
6. Warranties and Product Information
Tools & Accessories Corp. does not provide warranties but assists customers in claiming warranties with the manufacturer when applicable. Warranty coverage and conditions are determined by the manufacturer. We strive for accurate product descriptions but are not liable for errors or omissions. Tools and accessories must be used responsibly. We are not liable for misuse or damages resulting from improper handling or application.
7. Use of Website
Fraudulent purchases and misuse of intellectual property are strictly prohibited. All content on this website, including logos, images, and text, is the property of Tools & Accessories Corp. and may not be copied or used without permission.
8. Privacy Policy
Customer information is collected only for order processing and registration. Data is shared only with third parties required for order fulfillment, such as shipping providers and payment processors. For detailed information, please refer to our Privacy Policy.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Maryland, with jurisdiction in Howard County. Any disputes shall be resolved through standard dispute resolution mechanisms.
10. Additional Policies
A $35 fee will be charged for all returned checks.
11. Changes to Terms
Tools & Accessories Corp. reserves the right to modify these Terms and Conditions at any time. Changes will take effect upon posting to our website. Continued use of our services constitutes acceptance of the updated Terms.