Shipping Policy

Effective Date: 11/19/2024

Tools & Accessories Corp. provides delivery services to customers in Maryland, Virginia, Washington, D.C., and other locations within the United States. Please review our shipping terms below to understand our policies and procedures.

1. Delivery Areas

We offer the following delivery options:

  • **Free Delivery**: Available to customers in Maryland, Virginia, and Washington, D.C., within our designated service areas.
  • **National Shipping**: Deliveries to locations outside our service areas may incur additional shipping fees unless specified otherwise in a customer agreement.

Note: Some remote locations may require additional handling time or incur higher shipping charges. Customers will be notified during the checkout process.

2. Shipping Times

We aim to process and ship orders promptly. Estimated delivery times will be provided during checkout; however, delivery times are not guaranteed and may vary due to unforeseen circumstances. Common causes for delays include:

  • Weather conditions
  • Carrier delays
  • Customs or regulatory processing (for international shipments, if applicable)

Orders placed after 2 PM EST will be processed on the next business day.

3. Shipping Costs

Shipping costs depend on the delivery location, size, and weight of the order:

  • **Free Delivery**: No charge for eligible areas (Maryland, Virginia, D.C.).
  • **Freight Charges**: Additional fees may apply for LTL (Less-Than-Truckload) or freight shipments based on the carrier's rates. Freight charges will be passed directly to the customer.
  • **Expedited Shipping**: Costs for expedited shipping options will be calculated at checkout.

4. Shipping Carriers

We partner with reliable shipping carriers, including [list examples, e.g., UPS, FedEx, USPS], to ensure timely and secure delivery of your orders.

5. Risk of Loss

Once an order has been shipped, ownership and risk of loss transfer to the customer. Tools & Accessories Corp. is not responsible for lost, delayed, damaged, or misdelivered packages after they leave our facility. Customers are encouraged to contact the shipping carrier directly in such cases.

6. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress through the carrier's website.

7. Delivery Issues

If you encounter an issue with your delivery, such as missing items or damage during transit, please notify us within 3 business days of receipt:

Claims filed outside this window may not be eligible for reimbursement or replacement.

8. International Shipping (Optional)

[Include this section only if you ship internationally.] International shipping is available to select locations. Additional customs duties, taxes, or fees may apply, which are the responsibility of the customer.

9. Changes to This Policy

We reserve the right to update this Shipping Policy as needed. Changes will be effective upon posting to our website. Please review this page periodically for updates.